Refund policy
90-Night Bundle
90-Day Money-Back Guarantee
Purchase the 90-Night Bundle and you're covered in full. Complete 30 nights, don't feel the difference, and we refund every dollar. No return shipping. No partial credit. No fine print.
Full refund. Full amount.
Refunded to your original payment method within 10 business days.
No return shipping.
Keep the bottles. We're not in the business of making you pay to prove you tried.
One honest ask.
Complete at least 30 nights of consistent use. Self-reported — we take you at your word.
Coverage at a glance
What's covered and for how long
| Purchase type | Guarantee window | Return shipping | Minimum use |
|---|---|---|---|
|
90-Night Bundle OVRNITE |
90 days | Not required | 30 nights |
|
Single bottle OVRNITE or JMPSTRT |
60 days | Not required | None |
Refund process
How to request a refund
The process is straightforward. Three steps is all it takes.
Email us from your purchase address
Send your request to returns@maxenhealth.com using the email address associated with your original order.
Include your order number and a brief note
For 90-Night Bundle refunds, confirm that you completed a minimum of 30 nights of consistent use. That's all we ask — no documentation required.
We process your refund within 10 business days
Approved refunds are returned to your original payment method. Allow additional time for your bank or card issuer to post the credit.
Damaged or incorrect orders
If something arrives wrong, we make it right
Inspect your order upon delivery. If your product arrives damaged, defective, or incorrect, contact us immediately at returns@maxenhealth.com. We will evaluate the issue and resolve it — no window restrictions apply to damaged or incorrect orders.
Exceptions
What isn't covered
Sale items and gift cards are non-returnable. Outside of these exceptions, our standard guarantee applies to all eligible purchases made at maxenhealth.com.
Maxen Health
Effective March 2026
Questions? returns@maxenhealth.com